Careers - Knoxville TVA Employees Credit Union

JOIN THE FAMILY!

If you would like to be part of a service-minded community of people, join us in helping Members grow financially!

Culture & Values

Our mission is to help Members grow financially.

Our vision is to be Members' first choice for all financial services.

Knoxville TVA Employees Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

Our human capital is the most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent our employees invest in their work represents a significant part of our culture and reputation.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics making our employees unique.

KTVAECU diversity initiatives are applicable—but not limited—to practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; layoffs; terminations; and ongoing development of a work environment built on the premise of diversity which encompasses:

Respectful communication and cooperation between all employees.
Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.

Career Opportunities¹

View Current Job Openings and submit your resume and application online. We do not accept resumes or applications by fax, email, or postal mail. We appreciate your interest in employment with Knoxville TVA Employees Credit Union.

Knoxville TVA Employees Credit Union is an equal employment opportunity employer and does not discriminate against employees or job applicants based on race, religion, color, sex, age, national origin, disability, or genetic information, veteran status, gender identity, sexual orientation, or any other status or condition protected by applicable federal or state laws, except where a bona fide occupational qualification applies. Equal Opportunity/Affirmative Action Employer D/V.

KTVAECU is proud to be a Drug-Free Workplace. KTVAECU participates in E-Verify.

VIEW OPEN POSITIONS

FULL-TIME EMPLOYEE BENEFITS

Annual Leave
First 3 years - 13 days per year
After 3 years - 20 days per year
After 15 years - 26 days per year

Employee Savings Plan
The Credit Union offers a tax-deferred 401(k) and Roth 401(k) savings plan as a way of helping employees provide funds for retirement. Employees may contribute up to 85% of compensation, up to current IRS yearly limits. The Credit Union will match 50 cents for each dollar contributed by employees on the first 6% of their deferrals. Employees are fully vested after five years of employment.

Group Life Insurance
Employees receive $50,000 in life insurance coverage (includes accidental death & dismemberment coverage) the first day of the month following 60 days of employment.

Medical, Dental and Pharmacy Plans
Full-time employees and their dependents are eligible for medical, dental, and pharmacy benefits at no cost to the employee, beginning the first of the month following 60 days of employment.

Holidays
The Credit Union observes eleven (11) paid holidays each calendar year. (Two (2) paid days for Thanksgiving).

Long-Term Disability Salary Continuance
Disability insurance pays up to two-thirds of an employee's monthly salary upon becoming disabled and unable to work. The premium is paid by the Credit Union.

Sick Leave
Employees earn four hours of sick leave for every 80 hours worked. There is unlimited accrual and carryover of sick leave. Employees retiring from the Credit Union (age 55 or older with at least 15 years of service) with accruals of 500 or more hours will receive payment of one-quarter of those hours at their rate of pay at retirement.

Voluntary Plans Available (premiums paid by employee)

AFLAC² supplemental plans available
Life Insurance (available for employee, spouse, and dependent children)
Short Term Disability
Vision Plan

Additional income opportunities are also available through an incentive plan; and up to 11% bonus at the end of each year based upon meeting the Credit Union's goals. (Subject to change.)

FREQUENTLY ASKED QUESTIONS

HOW DO I APPLY?

The Credit Union requires a completed employment application in order for an individual to be considered for an available position. Apply online here.
WHAT IS THE INTERVIEW PROCESS?

Once applications have been reviewed, selected candidates will be contacted by Human Resources for an initial phone screen interview. Then, selected applicants will be contacted to schedule an interview at the branch/department where the position is located.
WHY HAVEN'T I BEEN INTERVIEWED?

The Credit Union receives many applications for positions. As a result, it is not always possible to interview every candidate. All applications are reviewed, and candidates whose experience/qualifications best match the requirements for the available position will be contacted. To assist our employment team with reviewing your application, please ensure the application questions are answered completely, and a detailed resume is attached.
WHAT IF THERE IS NOT AN AVAILABLE POSITION AT MY PREFERRED LOCATION?

Available positions are updated on the Credit Union's career page as positions become available. If there is not a position at your preferred branch/location, please check back on a regular basis.
WHAT SKILLS ARE NEEDED FOR SUCCESS AT THE CREDIT UNION?

A Credit Union employee CARES for its Membership:

Cooperation: everyone works together to serve the Membership. We are "One Team, One Mission."

Accountability: take ownership of your actions.

Resourceful: find the right products and services to fit each Member's financial needs.

Excellence: strive for excellence in everything.

Service: is the foundation of the Credit Union. Treat every Member how you would want to be treated - and then some.

WHY WORK AT KTVAECU?

The Credit Union is a service-minded organization whose employees embrace the credit union philosophy of "people helping people." Credit Union employees help Members of their communities grow financially. Our employees work for an organization that values its employees and offers professional growth opportunities.
WHO SHOULD I CONTACT REGARDING MY APPLICATION?

All questions pertaining to available positions or applications should be directed to the Human Resources Department.
DO I NEED TO SUBMIT SEPARATE APPLICATIONS FOR EACH POSITION?

Hiring managers can only view applications for the positions they supervise. In order to ensure each hiring manager can view your information, you should apply to each position for which you would like to be considered.
IF HIRED, WHEN WILL I BE ELIGIBLE TO TRANSFER?

Once selected for an available position, a full-time employee should remain in that position for one year prior to transferring, and a part-time employee should remain in that position for six months prior to transferring
WHAT SCREENING IS REQUIRED?

A credit report will be completed once an interview has been scheduled. In order to proceed with the interview process, applicants must meet the financial standards for the Credit Union.

If an offer of employment is extended, candidates must successfully complete a criminal background investigation, pre-employment drug screening, and a bondability report.