Make a Payment

It’s easier than ever to make payments YOUR WAY!

Make your payment through online banking by logging in, choosing the loan, and clicking Make A Payment¹. A $5.00 convenience fee will be applied to payments made through Make A Payment.

To pay online without a fee, you can set up automatic payments from your Knoxville TVA Employees Credit Union checking or savings account. You can also make a one-time transfer from a KTVAECU checking or savings account with no fee.

Other Payment Options

ONE-TIME PAYMENT

Paying from another financial institution? No problem! Simply click here to make a payment through our online payment center.
A $5.00 convenience fee¹ will be applied to one-time payments from another institution.

MAKE ONE-TIME PAYMENT

AUTOMATIC WITHDRAWAL²

It’s fast and easy to set up automatic payments from another financial institution! Just fill out the Automatic Withdrawal Form, and your payments will be made automatically from the account of your choosing.

AUTOMATIC WITHDRAWAL FORM

IN BRANCH

You can make loan payments at any of our branch locations!

To find a branch closest to you, visit our Branch Locations Page.

PHONE

Payments can be made 24/7 over the phone by calling (865) 544-5400.

$15.00 convenience fee applied to all payments made by phone.
$5.00 fee applied if using the automated system.

MAIL

Knoxville TVA Employees Credit Union
Attn: Loan Payments
PO Box 36027
Knoxville, TN 37930
Include account number in the memo. Print payment coupon template.

LOAN PAYOFF ADDRESS
Please include the account number in the memo.

Knoxville TVA Employees Credit Union
Attn: Loan Payoff
10460 Kingston Pike
Knoxville, TN 37922

*As of April 1, 2022, you will not receive a payment book. Instead, you can just put your account number on your check or print the payment coupon template and return it with your monthly payments.

¹Effective May 1, 2021, the fee for loan payments made online through Make A Payment is $5.00 per payment. Some restrictions may apply. Ask for details.
²Please ensure the information submitted is complete and accurate. Only forms completed and submitted will be eligible for a response. Some restrictions may apply. Message and data rates may apply from your wireless carrier. Ask for details.